1. Information We Collect
When you visit Eshara Naturals, we may collect the following information:
- Your name, email address, phone number, and shipping address when you place an order.
- Payment information (processed securely through Razorpay; we do not store card details).
- Browser and device information for analytics purposes.
- Cookies to remember your cart and preferences.
2. How We Use Your Information
- To process and fulfill your orders.
- To send order confirmations and shipping updates.
- To respond to your customer service inquiries.
- To send promotional emails (you can unsubscribe at any time).
- To improve our website and product offerings.
3. Data Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties, except:
- Shipping partners (e.g., Shiprocket, Delhivery) to fulfill your orders.
- Payment processors (Razorpay) to handle transactions securely.
- Analytics tools (e.g., Vercel Analytics) in anonymized form.
4. Cookies
We use cookies to maintain your shopping cart session and provide a personalized experience. You can disable cookies in your browser settings, but this may affect certain features of the site.
5. Data Security
We implement industry-standard security measures to protect your personal information. All payment processing is handled by Razorpay, which is PCI-DSS compliant.
6. Your Rights
You have the right to:
- Access the personal data we hold about you.
- Request correction or deletion of your data.
- Unsubscribe from marketing communications at any time.
